REFUND / CANCELATION POLICY

 

Summer Camps
If you cancel 15 days (or more) before your program starts, you will receive a refund minus $100. If you cancel less than 15 days before your program starts, we cannot guarantee any kind of refund. Please note: Custom Programs have their own cancellation policy.

School Year Programs
If you cancel 15 days (or more) before your program starts, you will receive a full refund minus your non-refundable deposit. After that, to cancel, we require one month’s notice, or if you want to cancel immediately, we will require the following month of tuition.

School Year Programs - Paid by Charter
To cancel, we require one month’s notice, or if you want to cancel immediately, we will require a cancelation fee equivalent to one month’s tuition. Please contact us first if you wish to cancel (before notifying your charter).

Specialty Programs
Some specialty programs will have their own cancelation/refund policy. In such cases, it will be listed on the program page.

Custom Programs
Custom programs will have their own cancelation/refund policy - which will be shared with custom program contact parent when the program is being set up.

Special Situations
Occasionally there may be situations where we feel a child has social and or emotional needs beyond our capacity. In such cases we may ask that you consider hiring an aide or trying camp again another year.

We have a strict policy on violence and abuse. If for any reason we feel a child is acting inappropriately, we may ask them to leave the program.

For any situations where we ask your child to leave a program, a refund will be issued, at our discretion, for any days remaining in the program.



Contact us for more information or to cancel:
info@vildanature.org • 415-747-4840